Last Updated: October 22, 2025

At scentin, we are dedicated to making every shopping experience smooth, transparent, and secure. This Payment Policy outlines how we process payments, the available payment options, and how we ensure your transactions are safe at every step.

Secure Checkout

Your security is our highest priority. All transactions on scentin are protected through SSL (Secure Socket Layer) encryption, which keeps your data safe during transmission.
We never store your full card details on our servers. Payments are processed exclusively by PCI-DSS–compliant third-party gateways, ensuring your information remains confidential and protected.

Accepted Payment Methods

Scentin processes all payments through Stripe’s secure and encrypted payment gateway, ensuring your information remains completely private and protected.
We gladly accept all major credit and debit cards, including Visa, MasterCard, American Express, JCB, Diners Club, and Discover.
Every transaction is verified and encrypted in real time, giving you full confidence that your payment details are handled safely and securely from checkout to confirmation.

Currency Information

All orders on Scentin are processed in United States Dollars (USD).
If you are shopping from outside the United States, your bank or card issuer may automatically apply a currency conversion fee or rate adjustment, which is beyond our control.

Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, billing and shipping details, and payment summary.
If you do not receive a confirmation within a few minutes, please check your spam or promotions folder, or contact us directly at info@scentin.shop.

Troubleshooting Payment Issues

If you experience issues while completing a payment, please try the following steps:

  1. Double-check your card details, billing address, and expiration date.
  2. Ensure your card or PayPal account has sufficient funds and is authorized for online purchases.
  3. Try placing your order using a different browser or payment method.
  4. Clear your browser cache or try again in incognito/private mode.

If the issue continues, please contact our support team at info@scentin.shop for assistance.

Transaction Security

All transactions are processed through secure, encrypted, and tokenized systems that prevent unauthorized access or misuse of personal data.
Scentin follows strict Payment Card Industry Data Security Standards (PCI-DSS) and fraud prevention protocols to ensure maximum security for every transaction.

Failed Transactions

If a payment fails but your account is charged, the deducted amount will typically be refunded automatically within 3–5 business days, depending on your bank.
If this delay extends beyond the stated period, please contact us so we can coordinate with the payment processor to resolve it promptly.

Fraud Prevention

Scentin actively monitors all transactions for potential fraud or suspicious activity.
Orders flagged for verification may be temporarily held while we confirm the payment source. This extra step ensures safety for both our customers and our business.

Taxes & Fees

All prices listed on Scentin are in USD and exclusive of applicable taxes unless stated otherwise.
Sales tax will be calculated and displayed at checkout based on your shipping location.
International customers may incur currency conversion or bank processing fees, which are not controlled by Scentin.

Disputes

If you have concerns regarding a payment or an order, we encourage you to contact us first at info@scentin.shop before initiating a chargeback.
We will investigate and resolve the issue as quickly as possible. Unresolved or false chargebacks may be reported to the payment processor for further review.

Recurring Payments

Scentin does not currently offer subscriptions or recurring billing services.
All purchases must be made manually, and no customer will ever be charged automatically without authorization.

Policy Updates

Scentin reserves the right to modify or update this Payment Policy at any time without prior notice.
Any updates will be reflected on this page with a new “Last Updated” date. Customers are encouraged to review this policy periodically to stay informed.

Get in Touch

Business Name: Scentin

Business Hours: 09:00 AM to 5:00 PM (Monday to Friday)

Business Email: info@scentin.shop

Business Address: 201 Cascade Mall Dr, Burlington, Washington 98233, United States